City Hotel N.U.T.S -New Uarban Time and Space-
City Hotel N.U.T.S  1-16-5 Shinjuku, Shinjuku-ku, Tokyo 160-0022, Japan  Phone:03-5379-1041
 
Questions
About prices

When is the time of check-in and checkout?
Check-in time is from 16:00.
Usually check-out time is 10:00.It depends on room plan.

When do I pay the hotel charge?
We ask you to make payment when check in.
You are able to pay before your arrival by PayPal.
Please feel free to contact us.

Can I pay by credit card?
We accept several credit cards such as
"Visa","Master","JCB","American Express" and "China UnionPay".
Paypal is available for your payment.
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Is there a parking space?
There are three parking spaces in front of the hotel.
To use a parking space, please let us know before booking the room. It costs JPY2,000/day.

If the number of guest changed?
Please ask the hotel before your check into the hotel.

Is there child charge?
We do not charge child under age of 5.

Where can I have a breakfast?
We have room service for breakfast in between 7:00 to 9:00.
Order is available on day beforehand.

Is there restaurant in the hotel?
Is there restaurant in the hotel?
There is no restaurant in the hotel.
Please use room service or restaurants nearby.There are many restaurants around the hotel.

Do I need to join the member before the booking?
To make a reservation online, you need to be a member.

Can I make a change of the booking?
You can ask the hotel to change your booking.

Is there any fee of cancellation?
We charge cancellation fee as follows.
Cancellation Policy:
2 days before arrival: 100% of the first night
1 day before arrival: 100% of the first night
No show or cancel on the day of check-in: 100% of the first night.

How long does it take to get to traning gym, swiming pool etc.
It takes 20minutes to get to training gym and pool by foot.

Are there convenience store near the hotel?
"Family Mart" and "Lawson" are located within two minutes walking distance.

Is there internet connection in the room?
Wi-Fi connection are installed in all the room.
There is computer in the hallway at 5th floor for free.
Rental laptop costs you JPY1,000/day (limited number).